Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

• If you want to exchange the product due to personal reasons or defects, please send email to topazkoreaca@gmail.com within the seven-day appreciation period. Free shipping is provided for one exchange within the appreciation period. If you fail to apply for a exchange to customer service during the period and send the product back without authorization, the brand will not accept it and will have to bear the cost of re-sending it.
• Calculation of the seven-day appreciation period (including holidays): The appreciation period is not a trial period. Please keep the products and gifts in brand new condition, and do not remove the original packaging and tags; footwear products must be kept brand new and unworn. traces. The first day for over-the-counter delivery is the day after pickup, and the first day for home delivery is the day after the signature is received. Please be careful whether it is the buyer himself (administrator/family member, etc.) who signs for the shipment.
  
  Items that cannot be exchanged and special conditions:

  • Exceeding the seven-day viewing period.
    
  • Clothes that have obvious smells such as perfume or cigarette smoke, are stained with foundation, lipstick, have product tags removed, have been exposed to water, have scratched or damaged accessories, or other signs of use will not be accepted for return due to defects.
  • The shoes or soles have obvious wear and tear, stains, obvious scratches, creases, etc. caused by the try-on, and the goods are not in new condition.
  • Footwear products lack related accessories, dust bags, tags (including tag wires), shoe boxes, etc.
  • Failure to maintain the integrity of footwear merchandise and related accessories
  • Please use any bag to seal and package the returned goods properly. Do not directly paste papers, write text, directly paste tape on the shoe box, or otherwise cause damage to the shoe box. If the shoe box is damaged, it will not be possible. Handle returns and exchanges.
  • To protect the rights of both parties, please be sure to videotape the entire unboxing process to ensure that no goods are missing. For incorrectly shipped, out-of-stock, or defective products, please refer to the "original clear and complete unboxing video" as the basis. (A complete video file is recorded starting from the complete unopened state of the delivery box. Videos that are fast forwarded or have obvious editing marks are not accepted)

  Non-defect definition:

  • The dimensions of the products are all measured manually. Due to different batches of shipments, materials and other factors, the size measurement error of the actual product is ±2cm, which is within the normal range.
  • Each computer and mobile phone may have different color renderings, so please consider placing an order.
  • Threads, slight loose threads, unbuttoned buttons, indentations on clothing, and mixed threads are all normal phenomena.
  • Glue overflow, residual glue, and thread disconnection are all normal phenomena.
  • New products may have the smell of original fabrics or dyes. Ventilate first and then clean, and the problem will gradually disappear. For example, denim products.
  • Each batch of denim clothing is washed to a different degree, so there will be slight colour differences. It is normal for the torn locations to be slightly different from batch to batch.
  • The production of genuine leather for bag products is affected by different factors such as seasons, dyes, and leather materials. It is normal for the leather surface condition, colour, and leather to vary. Leather texture, distressed mottled texture, dents and creases, material smell, small stains or scratches within 3 cm in diameter, a few threads that can be cut by yourself, new zippers that are dry, are all considered acceptable under international inspection standards. Within the acceptable range, defects are not included in the scope of defects if they do not affect normal use, function and appearance.
  • Factory-made shoe products may have some small spots, indentations, abrasions, residual glue, glue overflow, etc. The size is about 2-3 cm or less, and some soles may have colours due to differences between batches. If you are very concerned about the difference in the shape of the sole, please understand it before placing an order.
  • Please be sure to check the size before purchasing silver jewelry. The size may have errors due to different measurements. 0.5-1 cm is normal.